Frequently asked questions

Is NarrativeScope an AI platform, SaaS product, IT outsourcing firm or web studio?

No. NarrativeScope is a digital marketing agency providing SEO, PPC, performance marketing, branding and growth strategy for corporate clients. We do not sell AI software licences, IT helpdesk services or standalone website builds without marketing delivery.

Does NarrativeScope guarantee specific rankings, sales figures or ROI?

No. Our agency plans and delivers marketing campaigns — outcomes depend on market conditions, budget, creative execution and platform policies. We do not guarantee viral reach, follower counts or return on investment.

What SEO services are included in a typical scope?

Technical SEO audits, Local SEO optimisation, keyword research, content marketing calendars, link opportunity assessment and monthly reporting. Scope scales with programme tier from NS-101 through integrated retainer.

How does NarrativeScope comply with PIPEDA?

We collect contact data with explicit consent, store it securely, use it only for enquiry response and agency delivery, and honour access and deletion requests per our privacy policy.

What are your pricing tiers?

Programmes start from C$4,200 for SEO foundations through C$12,500 monthly for integrated retainers. Project sprints and workshops are quoted separately after scope review.

Retainer versus project — which fits?

Retainers suit ongoing SEO, PPC and content marketing with account management. Projects fit defined campaign launches, audits or CRO labs with fixed timelines.

How do you ensure Google Ads compliance?

We follow Google Ads policies, avoid prohibited claims, use verified landing pages and document conversion tracking. We do not promise guaranteed rankings or ROI in ad copy.

What are your support hours?

Mon–Fri 09:00–17:00 Eastern Time. Retainer clients receive priority response within one business day.

How long are typical engagements?

Programmes run six to twelve weeks; retainers are month-to-month with quarterly success reviews. Minimum project engagement is two weeks for sprint provisioning.

Can you work with our in-house creative team?

Yes. We frequently collaborate with internal designers, copywriters and marketing operations staff — providing strategy, channel expertise and performance governance while respecting your brand guidelines and approval workflows.

Do you support French-language campaigns for Quebec markets?

We coordinate bilingual campaign assets through vetted translation and localisation partners when Quebec expansion is part of your digital strategy scope.